Amit looks after domestic and international customer services for the company. A person with a deep inclination towards learning new things, Amit has worked as a Product Specialist in the R&D department. He also has hands-on experience in working for Software Testing, Product Demo and Product Designing. Not surprisingly, he is a go-to-person for deeper support in any project.
Bless with calm, pacifying attitude, Amit can 'read' the clients, which helps him in playing an instrumental role in developing service procedures as well as policies and standards to improve customer service experience. Amit has the ability to take ownership of customer issues and follow problems up to their resolution.
Amit, clearly, is one of the strongest links between the company and customers.